Curtis E. Anderson

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EDUCATION 

      B.S. Virginia State University 
        Industrial Technology
                Emphases:  Personnel Management, Industrial Organization, Salesmanship, Vocational Education

  
       A.A.S.  John Tyler Community College 
       Electronics Technology
              Emphases:   Electronic Circuits and Devices, Audio Video Microwave Wireless Communications

 

EMPLOYMENT

Verizon Communications Retiree  12/2009 - Present

Verizon Communications
Special Services Technician  01/1998 – 12/2009

 Provisioning 

• Manage all daily operations in providing customers new or upgraded voice and data circuits
• Coordinate administrative tasks between departments to meet tight time schedules
• Communicate with customers, service representatives, engineers, central office technicians, field technicians and vendors
• Meet all FCC required specifications for circuit parameters including testing, measuring, and adjustments using engineering drawings

Maintenance

• Interface with customers, vendors, and repair technicians to resolve complex telecommunication problems
• Test and isolate network and circuit outages related to both hardware and software technologies  
• Maintain accurate database records using various computer systems
• Communicate and coordinate efforts with customers, dispatchers, and repair technicians  

Bell Atlantic of Virginia
Computer Field Engineer  10/1982 - 12/1997

 Operations 

• Backup and restore computer operating systems using disk and/or tape media 
• Troubleshoot and isolate hardware and software problems for corrective action 

Maintenance

• Troubleshoot and repair complex computer hardware systems and devices
• Use various diagnostic procedures and test equipment in restoring large multi-user computer systems
  

C & P Telephone Company
Technician  12/1969 - 09/1982

 Switching 

• Repair long distance call switching equipment
• Requires knowledge of relay logic, solid state logic, electrical and mechanical theory of operation

TEACHING EXPERIENCE  

Numerous On Site Classes and Seminars - Business, Educational, Non-profit Organizations
 Computer, Internet, Multimedia  Technologies 1982 - Present  

• Formal and informal classes based on host requirements  
• Technical Support  both On Site and Off  Site

Virginia State University 
Engineering Technology 1981 - 1982

• Develop curricula for new technologies  including Digital Techniques, Microcomputer Programming, Microcomputer Systems
• Provide Laboratory Material including planning, implementations, and instructing

John Tyler Community College 
 Electronics Technology  1979 - 1984
 Continuing Education      1978 - 1981

• Develop curricula for new technologies including Digital Logic Circuits, Microprogramming, Computer Interfacing
• Instruct courses in electrical theory, electronic technology, new circuits and devices, electronic communications 

TECHNICAL SKILLS

• DOS 6.22, Windows 3.1, 95, 98,2000, ME, XP, Vista, Windows 7
• Microsoft Office (Word, Excel, Access, PowerPoint, Outlook)
• Microsoft FrontPage, Ulead Video Studio, FTP Web Publishing
• Hardware and Software Installation and Maintenance
• Numerous  Software Applications 
• Analog and Digital Multimedia  Presentations including Publications 
• Automotive Electronics
• Podcasting and Webcasting Audio and Video  

LICENSES, CERTIFICATIONS, EXPERIENCE

• Journeyman Electronics Technician:  Electronics Technician Association International
• FCC General Radiotelephone License with Ship Radar Endorsement
• FCC Radiotelegraph License
• Amateur Radio Operator License 
• Volunteer webmaster for http://www.wcast.info
• Webmaster for personal web site   http://www.calink.us
• Webmaster for Verizon employee personal web site  http://www.curtis.anderson.name
• Pictorial Directory Photography, Page Layout, and Design

 

http://www.curtis.anderson.name/personal/resume.htm